Best Practices & Cases

Process Re-engineering for a leading UK based association for Train Operating Companies

Companies want the best processes to ensure that their customers are happy and satisfied during each interaction.
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Companies want the best processes to ensure that their customers are happy and satisfied during each interaction. Teleperformance has helped companies from all over the world reengineer their processes to improve customer relationships and increase efficiency.

 

In this FREE Case Study, you will learn about:

  • How Teleperformance helped a Travel Client Reduce Customer Enquiries by 50%
  • The Use of IVR routing to improve performance
  • How Analytics can improve satisfaction
Download now
Register to download this document

 

Companies want the best processes to ensure that their customers are happy and satisfied during each interaction. Teleperformance has helped companies from all over the world reengineer their processes to improve customer relationships and increase efficiency.

 

In this FREE Case Study, you will learn about:

  • How Teleperformance helped a Travel Client Reduce Customer Enquiries by 50%
  • The Use of IVR routing to improve performance
  • How Analytics can improve satisfaction